EXCHANGE POLICY

Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.

  • We are committed to make your shopping experience as 'Hassel free' and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase.
  • All the purchases will be non-refundable.
  • WE STRICTLY DO NOT DO RETURNS. (i.e. RETURNS NOT ACCEPTED or NO REFUNDS BE MADE)
  • Exchanges are accepted ONLY IF THERE IS SOME MANUFACTURING DEFECT, then the garment should be sent back to us (address given below). The item should be dispatched back to us within 3 days after delivery and only after receiving the garment you will receive an email with the voucher code which you can redeem while placing the new order
  • In order to protect online business from misuse and to discourage malafide activities customers are not entitled for any return or exchange of goods whatsoever and its strictly not encouraged by management. It would be completely fully and totally discretion of management whether to accept return or exchange of goods which would depend on case to case. We request customers to apply their best judgment and prudence for online purchases and ask for assistance to help desk/ support for any clarification or doubts prior to order as we do not assure or guarantee on any type of return or exchange of goods.
  • If in case management decides at his discretion for return of goods would issue credit note after deducting INR 150/- (rupees one hundred fifty only) towards administration charges and no refunds be made against credit note. And, customers to complete purchase within next 7 days and would be liable to pay any additional charges in excess of credit note for replacements of goods (i.e. after accepting or receiving return goods in order and quality to approve garment remains unused, unwashed with intact conditions and no slip over and then we agree to issue credit note.  T&C apply.)
  • If in case Management decides at his discretion for exchange of goods it would do size exchange of garment however for any reasons goods are out of stock or out of size then customers would be given option to select alternate design or garment and would be liable to pay any additional charges in excess of order value and no refunds be made (i.e. after accepting or receiving exchange goods in order and quality to approve garment remains unused, unwashed, intact conditions and no slip over and then we agree for size exchange. T&C apply.)
  • WE DO NOT ACCEPT RETURNS AND EXCHANGE IF THE DRESS DOESNT SUIT YOU & WE ALSO DO NOT EXCHANGE OR RETURN FOR ANY SMALL ISSUES LIKE TASSELS PULLED, AS THAT MIGHT HAPPEN DURING TRASIT OF THE PRODUCT. YOU CAN EASILY FIX IT.
  • 10-12% Colour difference depends on the screen resolution and lights, please don’t expect an exchange or return for the same.
  • Any product that need to be exchanged, should be sent back to us. We do not provide reverse pick ups & the second round shipping is paid by customer as mentioned above.
  • If the wrong garment is being sent to you, which might happen sometimes while packing the product. Please send it back to, we will send the replacement.
  • Taxes and duties are included in the price of the product listed on the Website, for deliveries in India.
  • For deliveries outside India, customs duties and local taxes have to be paid by customers to our shipping partner at the time of shipment delivery. The amount of duties and taxes depend on the policies of your destination country.
  • Please maintain the price tag on the outfit and the shipment copy/bill copy which is there on the parcel. Kindly send the bill copy with the product sent for exchange.
  • The garment should be unused, unwashed and should not have any stains on it. Also the garment should be properly fold and packed. Else we will not be able to do the exchange for that product.
  • Please mention your name, address, number, email and order id on the parcel.
  • All the sale & discounted purchase is non exchangeable.
  • Exchanges can be processed only once per order. (With given criteria)
  • (Exchanges should be done within a week of delivery)
  • Contact us: 
Meenakshi Clothing
Helpdesk/ Support
Mobile +91-7358 771 675
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***** IMPORTANT CUSTOMERS NOTE ***** 
 
DOMESTIC SHIPMENT (INDIA) NO REFUNDS, NO RETURNS, FOR ANY SIZE EXCHANGE OR MISSED OUT SHIPMENT,
UNCLAIMED, WRONG OR INCORRECT OR INSUFFICIENT ADDRESS OR NON RECEIPT OF PARCEL AT OFFICE
OR HOME DUE TO ANY REASONS WHATSOEVER CUSTOMER WOULD BE LIABLETO PAY
ADDITIONAL COURIER CHARGES INR 100/- (FOR INDIA ONLY)
 
INTERNATIONAL SHIPMENT (OUTSIDE INDIA) NO REFUND, NO RETURNS AND NO EXCHANGE,
AND CUSTOMER TO BEAR AND PAY ANY ADDITIONAL CUSTOMS DUTY AND LOCAL TAXES
FROM COUNTRY TO COUNTRY (IF ANY) FOR CLEARENCE OF GOODS SELLER
SHALL NOT BE MADE OR HELD LIABLE IN ANY MANNER WHATSOEVER.
 
Any Disputes, Complaints, "&" all reserved to
“Subject to Chennai, India jurisdiction only"
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AND, WE WOULD NOT HOLD RESPONSIBLE UNCONDITIONALLY OR
NOT LIABLE FOR ANY DELAYS DUE TO VARIOUS CIRCUMSTANCES.
 
Inform us for any changes on priority i.e. prior despatch
to avoid any extra courier charges.
 
Our despatch schedule
India 5-7 days | International 5-7 days
Customer would receive SMS or Email Notification on despatch
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Customer support
Mobile +91-7358 771 675  Email: meenakshiclothing@gmail.com
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